Terms of service

TERMS OF USE
This Website is operated by Adu Flowers, LLC.

Your use of this Website is governed by these Terms and Conditions. Please take a few minutes to review these Terms and Conditions. Your use of the aduflowers.com Website constitutes your agreement to follow these rules and to be bound by them. By placing an order with Adu Flowers, either through our Website, over the phone, or by any other medium, you are agreeing to our Terms and Conditions. You must be 18 years or older, and have a valid credit card, with full authority to use it, to submit an order for products or services through our Website. If you do not agree with any of these Terms and Conditions, please do not use the Aduflowers.com Website.

Use of Website

The Aduflowers.com Website is for the sole use of individuals and entities wishing to review, consider, purchase or otherwise engage in retail transactions involving Adu Flowers goods and services and/or to otherwise transact business with or contact Adu Flowers, on their own behalf (or, in the case of a gift or a corporate transaction, on behalf of their intended recipients). We will not share transactional preferences of an individual customer (whether such customer is a person or an entity) with any third party not affiliated with Adu Flowers This policy is intended to protect the privacy and freedom of Adu Flowers customers and the personal relationship Adu Flowers works to develop with its customers and others authorized to use its Website.

If you are subscribed to email and/or SMS, you will receive communication from Adu Flowers and collaborating brands when applicable to the product, collection, or opt in terms.


Confirmation of Order

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We may require additional verifications or information.

We reserve the right at any time after receipt of your order to accept or decline your order for any reason.

Other than as set out in these Terms and Conditions, we shall not be responsible for any loss or damage of any kind, which you might suffer by reason of us declining to accept or for cancelling your order.

Payment

You must pay in full by debit, credit card or PayPal Secure Checkout in advance when you submit an order through our Website.

Payment will be collected at the time of placing the order. Full payment must be received in advance before any goods are prepared or dispatched. If any payment is subsequently withdrawn, disputed, charged back or reversed in any way by you, you will have to pay the full amount of the sale, plus an administration fee and any additional fees incurred by Adu Flowers If you are placing an order through a company, we may agree to credit terms via a separate written agreement. Please contact us to make arrangements.

Pricing Information

Adu Flowers cannot confirm the price of an item until after your order is placed.

Pricing errors may occur on the Adu Flowers website. Adu Flowers reserves the right to cancel any orders containing pricing errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from Adu Flowers may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

As all of our products are live florals, all sales are final and no refunds or store credit will be issued.

 

Additional Information & Fraud Verification

Some orders may require additional processing time in the case of order or identity verification. Since we use a Third-Party Verification system, we have to wait until clearance is received before dispatching an order that has been flagged. Our team will notify the customer by email for any orders that are flagged in our system.